A hugph account is a personal, non-transferable account. The person whose name and ID documents are used during KYC registration is the only person authorized to use that account. Sharing login credentials — even with a spouse, sibling, or close friend — violates hugph's terms of service and can result in account suspension. This rule exists to protect players: if someone else accesses your account and makes deposits or withdrawals, you have no recourse to dispute those transactions as unauthorized.
Each individual may hold only one hugph account. Duplicate accounts created by the same person are detected during KYC verification and reconciliation — maintaining multiple accounts to exploit promotions or reset betting limits is grounds for permanent termination of all associated accounts and forfeiture of any balance. If you've previously registered and forgotten your credentials, use the password recovery process rather than creating a new account.
hugph also requires that the name on your hugph account match the name on your GCash wallet, Maya account, or bank account used for withdrawals. This is a PAGCOR anti-money laundering requirement — withdrawals to third-party accounts are not permitted. Setting up your payment methods correctly during account onboarding prevents withdrawal delays later.
From a responsible gaming perspective, maintaining sole control of your hugph login credentials is itself a protective measure. If you're concerned about your own play patterns, use the self-exclusion or deposit limit tools available in your hugph account settings rather than asking someone else to manage your account for you. These tools put control directly in your hands and are available at any time from the Responsible Gaming section. All hugph games are strictly for players aged 21 and above.
